Refund Policy


The Nature Cottage wants to ensure you’re happy with our products and want you to be fully satisfied with your purchase.  You can return any unused products within fourteen (14) calendar days of the date you received it.  Due to the personal use of this product, we do not restock returned items.  To be eligible for a return, items must be unused and in the same unopened, original packaging and in the same condition that you received it.  Custom orders are non refundable. Once your items have been returned we will inspect it and notify you on the status of your refund after inspection.  If your item is approved for refund, we will initiate a refund to the original method of payment minus shipping and convenience charge of 2.9%.